Tavolify Help center

The printer does not print

Fix a printer that does not print in Tavolify: check the till printer setting, make a test print and test the fiscal printer.

1 min readUpdated November 13, 2026

Most printing problems are a wrong printer setting on the till, a printer that is off, or another program using it.

Steps

  1. On the POS open ☰ → Printer, check How to print and tap Test print.

    On the POS open ☰ → Printer, check How to print and tap Test print.

  2. For the fiscal printer use Test the fiscal printer in Settings → Fiscal.

    For the fiscal printer use Test the fiscal printer in Settings → Fiscal.

Tip: Check paper, power and cable or network. Restart the printer and try again.

Tip: A fiscal printer can be used by one program at a time. Close any other till app.

  • Receipt printer and kitchen tickets
  • Connect a fiscal printer (Elzab, Posnet, Novitus)
  • Install and update the Android app

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